Automotive Service Advisor - Group 1 GMC Coastal Bend

Group1 Automotive, Inc.; Robstown (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Employee Vehicle Purchase Program

Employee Stock Purchase Plan

Job summary

A leading automotive company in Robstown, Texas, is seeking experienced Automotive Service Advisors to enhance the customer experience. In this role, you'll manage customer appointments, create repair orders, and maintain product knowledge. Ideal candidates will have at least 2 years as a Service Advisor and possess excellent communication skills. This position offers a competitive pay plan, health benefits, and opportunities for advancement in a respected organization. Apply today to accelerate your career.

Qualifications

• Minimum 2 years of Service Advisor experience (dealership preferred).
• Minimum 2 years of CDK experience is a big plus.
• Must have a Valid Driver’s License.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and parts team.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge.

Skills

Interpersonal Communication Skills

Basic Computer Skills

Customer Service

Ability to Achieve Targeted Goals

Education

High School Diploma or Equivalent

Tools

CDK

Job description

Overview

CONSIDER A CAREER WITH US

Group 1 GMC Coastal Bend is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service in the Corpus Christi area. We are growing and looking to add Quality, Experienced Automotive Service Advisors to work with our Quality Dealership representing the Quality of and GMC! Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Qualifications

• Minimum 2 years of Service Advisor experience (dealership preferred)
• Minimum 2 years of CDK experience is a big plus!
• Interpersonal Communication Skills
• Basic Computer Skills
• Strong Desire to Provide an Exceptional Client Experience
• Ability to Achieve Targeted Goals
• High School Diploma or Equivalent
• Must have a Valid Driver’s License

We offer...

• Salary Base Pay Plan
• A Great Working Environment
• A Structured, Self-paced Career Path
• Management Opportunities
• Health, Dental & Vision Insurance
• Life & Disability Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Vehicle Purchase Program
• Employee Stock Purchase Plan

Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today, or refer a qualified friend!

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify