Automotive Service Advisor - Flow MINI of Raleigh

Flow Automotive Companies; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid time off

401(k) Retirement Plan

Wellness program Thrive@Flow

Employee pricing

Scholarship program

Job summary

Flow MINI of Raleigh is seeking an experienced Service Advisor to join our dealership team in Raleigh, NC. You will guide customers through service needs, schedule maintenance, and coordinate communication between technicians and customers.

We offer ongoing training, internal growth opportunities, a comprehensive benefits package, and a culture focused on exceptional personal service. Applicants should be reliable, professional, and able to thrive in a fast-paced environment.

Qualifications

• Recent automotive Service Advisor experience.
• Strong customer service and sales skills.
• Ability to multitask in a fast-paced environment.

Skills

Service advisor experience

Customer service

Sales skills

Job description

Job Details

Job Location: Flow MINI of Raleigh - Raleigh, NC 27616

Position Type: Full Time

Flow MINI of Raleigh is seeking an experienced Service Advisor. We provide ongoing training and future career opportunities to those willing to contribute the effort and time. We prefer to promote from within our company and will help you reach your potential. We will train anyone new to the industry, including onsite and manufacturer instruction, and other training, as needed.

Qualities and Characteristics

• Recent automotive Service Advisor experience
• Customer service and sales skills (empathy, patience, listening, conflict resolution, etc)
• Resilience, the ability to overcome objections
• The ability to multitask, prioritize, and communicate with customers, management and other employees in a timely manner within a fast-paced environment

Job Requirements

• Desire to succeed by listening to the needs of the customer
• Professional, in appearance and demeanor.
• Reliable transportation is a must.

Work schedule averages 45 +hours per week - closed on Sundays.

Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,200 people in North Carolina and Virginia.

Benefits

• Medical, dental, and life insurance (including dependent coverage)
• Paid time off
• Paid volunteer time
• 401(k) Retirement Plan and Financial Wellness Program
• Thrive@Flow Wellness Program with on-site nurse
• Employee pricing for automotive service and vehicle purchases
• Scholarship program for children of employees

Applicants must pass a pre-employment drug screening.

Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.