Automotive Service Advisor Flexible Schedule & Top Pay

Group 1 Automotive, Inc.; Saco (ME); On-site; USD 60,000 - 140,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) with Company Match

Paid Time off

Employee Vehicle Purchase Program

Employee Stock Purchase Plan

Great Working Environment

Structured Career Path

Job summary

Group 1 Honda of Saco, part of Group 1 Automotive, seeks an Automotive Service Advisor to deliver exceptional customer service and drive service revenue. You will engage customers from check-in through delivery, identify needs, and upsell services with technicians to maximize efficiency and satisfaction.

The role rewards a positive, sales-focused mindset, with opportunities for career growth and a comprehensive benefits package in a fast-paced, customer-centric environment.

Qualifications

• Customer-Facing Sales Experience is Required
• Automotive Service Advisor Experience is a plus
• Xtime & CDK Experience is a plus
• Positive & Friendly Attitude
• Interpersonal Communication Skills
• Basic Computer Skills
• Strong Desire to Provide an Exceptional Client Experience
• Ability to Achieve Targeted Goals
• High School Diploma or Equivalent
• Must have a Valid Driver’s License

Responsibilities

• Serve as the primary point of contact for customers, building trust and delivering a high-quality service experience from check-in through delivery
• Identify customer needs and confidently recommend maintenance and repair services to drive revenue and ensure vehicle safety
• Manage repair orders end-to-end, collaborating with technicians to maximize efficiency, productivity, and billed hours
• Proactively communicate updates, educate customers on services, and close additional work through effective upselling
• Drive customer satisfaction and retention by delivering a seamless, professional, and results-focused experience

Skills

Customer-facing sales

Interpersonal communication

Basic computer skills

Goal oriented

Education

High School Diploma or equivalent

Tools

Xtime

CDK

Job description

Group 1 Honda of Saco, part of Group 1 Automotive, seeks an Automotive Service Advisor to deliver exceptional customer service and drive service revenue. You will engage customers from check-in through delivery, identify needs, and upsell services with technicians to maximize efficiency and satisfaction.

The role rewards a positive, sales-focused mindset, with opportunities for career growth and a comprehensive benefits package in a fast-paced, customer-centric environment.