Automotive Service Advisor — Flexible Schedule & Growth

Southpoint Honda; Durham (NC); On-site; USD 60,000 - 175,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid PTO

Employee discounts

Internal advancement opportunities

Flexible 4-day work week

Alternating Saturdays

Job summary

Southpoint Honda in Durham, NC is seeking Automotive Service Advisors to join a high-volume service team. Earn $60k-$175k+ yearly with top performers; four-day work weeks with alternating Saturdays, and internal opportunities for advancement and training.

Ideal candidates bring proven customer service experience, strong communication, and CRM software familiarity to guide customers through service options while building lasting relationships with clients and teammates.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers through the service process.
• Excellent communication and emotional intelligence.
• CRM software experience required.

Responsibilities

• Assist customers through the service process.
• Explain service options and pricing clearly to customers.
• Upsell and guide customers to maintenance and repairs.
• Maintain relationships using CRM and ensure follow-up.
• Collaborate with technicians to ensure timely service.

Skills

Customer experience

CRM experience

Communication skills

Emotional intelligence

Service experience

Tools

CRM software

Job description

Southpoint Honda in Durham, NC is seeking Automotive Service Advisors to join a high-volume service team. Earn $60k-$175k+ yearly with top performers; four-day work weeks with alternating Saturdays, and internal opportunities for advancement and training.

Ideal candidates bring proven customer service experience, strong communication, and CRM software familiarity to guide customers through service options while building lasting relationships with clients and teammates.