Automotive Service Advisor - Flexible Hours, High Earnings

Jim Hudson Automotive Group; Martinez (CA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Top performers 65k-100k

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Flexible Scheduling

Paid Vacation

Job summary

Jim Hudson Acura is seeking Automotive Service Advisors to join a growing team. The role focuses on scheduling, welcoming customers, and coordinating with technicians to determine required services. You will explain services and costs, ensuring accurate labor and parts estimates.

Candidates should have a high school diploma, automotive service experience, and a valid in-state driver's license. Strong communication and people skills are essential; pre-employment screening applies.

Qualifications

• High school diploma or equivalent preferred.
• Automotive Service Advisor and/or dealership experience preferred.
• Valid in-state driver's license.
• Professional personal appearance.
• A 'People Person' with excellent communication skills.
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test.

Responsibilities

• Schedule appointments with customers
• Greet customers and make them feel welcome
• Work with customer and technician to identify required services using vehicle's service history
• Advise customers on necessary/suggested services and costs; advise of any current special promotions available
• Compute cost of replacement parts and labor
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with service manager
• Meet the dealership's standards for repair order production

Skills

People skills

Communication

Customer service

Professional appearance

Valid driver's license

Automotive experience

Education

High school diploma

Job description

Jim Hudson Acura is seeking Automotive Service Advisors to join a growing team. The role focuses on scheduling, welcoming customers, and coordinating with technicians to determine required services. You will explain services and costs, ensuring accurate labor and parts estimates.

Candidates should have a high school diploma, automotive service experience, and a valid in-state driver's license. Strong communication and people skills are essential; pre-employment screening applies.