Automotive Service Advisor - Fast-Paced, Customer-Focused

The Rustic Wrench; Apache Junction (AZ); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Job summary

The Rustic Wrench in Apache Junction, AZ is seeking a Service Advisor who is caring, capable and passionate about the work they do. This fast-paced automotive repair shop provides the resources you need to succeed.

The Service Advisor will be the first point of contact for a highly enthusiastic customer base, delivering exceptional service and building lasting relationships. We offer a comprehensive benefits package and a strong pay range of $60,000 to $100,000 per year, with opportunities for

Qualifications

• One year of automotive retail service consultant experience.
• Mechanical knowledge.
• Energetic, enthusiastic and team oriented.
• Excellent listening, problem solving and communication skills.
• Well organized and able to multitask in a fast-paced environment.
• Must be 18+ and authorized to work in the U.S.
• Valid in-state driver’s license.

Responsibilities

• Greet all customers promptly and professionally.
• Interface with customer to understand needs and offer parts and service.
• Work with vendors to order parts and provide lead times.
• Build fair, competitive price quotes with the customer and company’s best interest.
• Act as a liaison between technicians and customers and communicate clearly.
• Handle all customer complaints immediately and resolve to satisfaction.
• Establish and maintain great customer relationships that encourage repeat and referral business.
• Other duties as assigned

Skills

Mechanical knowledge

Energetic and enthusiastic

Team oriented

Listening and communication

Organized and multitask

Work authorization (US)

Education

High School Diploma or equivalent

Job description

The Rustic Wrench in Apache Junction, AZ is seeking a Service Advisor who is caring, capable and passionate about the work they do. This fast-paced automotive repair shop provides the resources you need to succeed.

The Service Advisor will be the first point of contact for a highly enthusiastic customer base, delivering exceptional service and building lasting relationships. We offer a comprehensive benefits package and a strong pay range of $60,000 to $100,000 per year, with opportunities for