Automotive Service Advisor: Elevate Experience & Profit

Honda of Downtown Los Angeles; Los Angeles (CA); On-site; USD 60,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

401k

Life insurance

Employee discounts

Job summary

Honda of Downtown Los Angeles is hiring a Service Advisor in Los Angeles, CA. We offer a competitive pay range of $60,000 to $130,000 annually and opportunities to grow with a fast-growing Honda dealership.

We train the best and invest in your future. You will meet with customers to determine repair and service needs, monitor vehicle progress, keep clients updated, and help maximize profitability while upholding ethical standards and professional service.

Qualifications

• Experience at an automotive dealership is required.
• Formal service advisor training is preferred.
• Strong focus on customer satisfaction and service quality.
• Ability to maintain high ethical standards and professionalism.

Responsibilities

• Meet with customers to determine repair and service needs.
• Monitor vehicle progress and update customers regularly.
• Increase profitability by maximizing sales and promotions.
• Oversee technicians' time management and parts ordering.
• Maintain quality control and adherence to SOPs.
• Support development and documentation of standard operating procedures.
• Uphold company standards for ethics and customer relations.

Skills

Dealership experience

Service advisor training

Customer satisfaction

Quality control awareness

Education

High School Diploma or equivalent

Job description

Honda of Downtown Los Angeles is hiring a Service Advisor in Los Angeles, CA. We offer a competitive pay range of $60,000 to $130,000 annually and opportunities to grow with a fast-growing Honda dealership.

We train the best and invest in your future. You will meet with customers to determine repair and service needs, monitor vehicle progress, keep clients updated, and help maximize profitability while upholding ethical standards and professional service.