Automotive Service Advisor — Elevate Customer Experience

Antwerpennissan; Maryland; On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Career development opportunities

Supportive work environment

Competitive salary

Job summary

Antwerpen Automotive in Clarksville, MD is seeking a dedicated Service Advisor to be the main liaison between customers and our service team. You will greet customers, gather service needs, and provide accurate estimates to help plan repairs.

The role emphasizes clear communication, scheduling, and meticulous record-keeping to ensure a seamless, satisfying service experience for every guest. This full-time position offers a competitive salary, comprehensive health benefits, paid time off and

Qualifications

• Proven experience as a Service Advisor or in a customer service role within the automotive industry.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet customers and ascertain their automotive service needs.
• Provide accurate estimates and explain services and repairs clearly.
• Schedule service appointments and coordinate with technicians.
• Maintain detailed records of customer interactions and service details.
• Follow up with customers to ensure satisfaction.
• Keep up-to-date with automotive products, services, and warranty information.

Skills

Customer service

Communication

Organizational skills

Multitasking

Automotive knowledge

Education

High school diploma or equivalent

Job description

Antwerpen Automotive in Clarksville, MD is seeking a dedicated Service Advisor to be the main liaison between customers and our service team. You will greet customers, gather service needs, and provide accurate estimates to help plan repairs.

The role emphasizes clear communication, scheduling, and meticulous record-keeping to ensure a seamless, satisfying service experience for every guest. This full-time position offers a competitive salary, comprehensive health benefits, paid time off and