Automotive Service Advisor — Customer-Focused Pay & Perks

Ratonford; Raton (NM); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Paid Time Off

Employee Discounts

Job summary

Phil Long Ford of Raton is looking for a Full Time Automotive Service Advisor to join their vibrant team in Raton, New Mexico. The position involves delivering exceptional customer service and managing repair processes while maintaining a fun and energetic work environment.

Candidates should have 6 months to 1 year of related experience and strong communication skills. The role promises competitive pay between $30,000 and $55,000 per year, alongside great benefits including medical, dental, vision, and paid time off.

Qualifications

• 6 months to 1 year of experience in a related field.
• Ability to read and interpret safety rules and operating instructions.
• Experience in handling customer complaints professionally.

Responsibilities

• Greet clients and listen to their vehicle concerns.
• Prepare precise repair orders and provide accurate cost estimates.
• Schedule appointments and manage ongoing repairs.

Skills

Proficient communication

Mathematical aptitude

Customer service

Problem-solving

Familiarity with automotive software

Education

Preferred Automotive Service Excellence (ASE) Certifications

High school diploma or equivalent

Job description

Phil Long Ford of Raton is looking for a Full Time Automotive Service Advisor to join their vibrant team in Raton, New Mexico. The position involves delivering exceptional customer service and managing repair processes while maintaining a fun and energetic work environment.

Candidates should have 6 months to 1 year of related experience and strong communication skills. The role promises competitive pay between $30,000 and $55,000 per year, alongside great benefits including medical, dental, vision, and paid time off.