Automotive Service Advisor | Customer-Focused Growth Path

andersonauto; Oakland (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan

Paid time off

Employee discounts

Career growth opportunities

Training programs

Job summary

Fred Anderson Automotive Group in Charleston, SC is seeking an Automotive Service Advisor to deliver exceptional customer service during vehicle maintenance and repairs. You will greet guests, explain service options, build rapport, and coordinate with technicians to ensure timely, high-quality work.

The ideal candidate has a proven track record in customer service, strong communication skills, and the ability to manage time effectively in a fast-paced automotive environment.

Qualifications

• Proven track record of delivering exceptional customer service in automotive or related service environments.
• Strong communication abilities with customers and teammates.
• Ability to manage time effectively and multi-task in a fast-paced shop.
• Willingness to explain maintenance options and repairs clearly to guests.

Responsibilities

• Greet and assist customers through the service process.
• Explain required maintenance and repair options and timelines.
• Coordinate with technicians to ensure timely, quality work.
• Maintain accurate service records and follow up with guests as needed.

Skills

Customer service

Communication skills

Time management

Rapport building

Outgoing personality

Education

Highschool diploma or equivalent

Job description

Fred Anderson Automotive Group in Charleston, SC is seeking an Automotive Service Advisor to deliver exceptional customer service during vehicle maintenance and repairs. You will greet guests, explain service options, build rapport, and coordinate with technicians to ensure timely, high-quality work.

The ideal candidate has a proven track record in customer service, strong communication skills, and the ability to manage time effectively in a fast-paced automotive environment.