Automotive Service & Sales Advisor

American Tire Depot; Fullerton (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts, referral bonuses

ASE reimbursement

Career growth into Service Manager/MB

Job summary

American Tire Depot in California is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will be the liaison between customer and technician, translating mechanical needs into clear recommendations.

You will confidently sell tires, wheels, repairs, warranties, and services, perform visual inspections, document findings, and help turn first-time guests into lifelong customers while maintaining showroom and inventory standards.

Qualifications

• 1-3 years of automotive service sales or retail automotive with strong customer service background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.
• Hungry to learn, grow and lead.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician - translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales skills

Communication

Teamwork

Problem-solving

Job description

American Tire Depot in California is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will be the liaison between customer and technician, translating mechanical needs into clear recommendations.

You will confidently sell tires, wheels, repairs, warranties, and services, perform visual inspections, document findings, and help turn first-time guests into lifelong customers while maintaining showroom and inventory standards.