Automotive Service Advisor | Customer Experience

Hunter Super Techs - TurnPoint; Johnstown (Cambria County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

On-the-job training

Flexible schedule

Paid time off

Uniforms provided

Tuition assistance

Medical coverage

Dental/vision/401k match

Career advancement

Job summary

Valvoline Instant Oil Change (VIOC) Johnstown location is hiring a Customer Service Advisor to greet guests, explain oil change options, and upsell additional services. The role emphasizes clear communication, strong interpersonal skills, and a welcoming customer experience.

Training is provided, and the position offers a competitive hourly wage, benefits, and growth opportunities within a team that values safety, reliability, and guest satisfaction.

Qualifications

• Comfortable suggesting additional services to guests based on inspection and Valvoline recommendations.
• Effective interpersonal and oral communication skills.
• Interacting with people face-to-face.
• Eagerness to learn and grow.
• Occasionally lift up to 50 pounds.
• Willing to be cross-trained as a top-side technician.
• Full mobility and ability to work with hands overhead.
• Stand for extended periods and climb stairs.
• Work in a non-climate-controlled environment.
• Ability to read and understand training materials and safety procedures.

Responsibilities

• Present oil change options and additional services to guests.
• Support training program and develop product knowledge to assist customers.

Skills

Customer service

Interpersonal skills

Oral communication

Reading and writing English

Sales aptitude

Safety awareness

Job description

Valvoline Instant Oil Change (VIOC) Johnstown location is hiring a Customer Service Advisor to greet guests, explain oil change options, and upsell additional services. The role emphasizes clear communication, strong interpersonal skills, and a welcoming customer experience.

Training is provided, and the position offers a competitive hourly wage, benefits, and growth opportunities within a team that values safety, reliability, and guest satisfaction.