Automotive Service Advisor — Customer Champion & Solutions

All MAJCO; Broken Arrow (OK); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K) with company match

Flexible paid time off

Paid holidays

Employee discounts

Training and ASE certifications

Job summary

Big Brand Tire & Service in Broken Arrow, OK is seeking an Automotive Service Sales associate who can greet guests, translate mechanical details into clear recommendations, and confidently upsell tires, repairs, warranties, and services.

You'll act as the liaison between customers and technicians, build lasting relationships, and help maintain showroom and inventory standards while supporting a smooth, safe shop environment. Weekend availability is a plus.

Qualifications

• 1–3 years of experience in automotive service sales and customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Able to lift 70 lbs and flexible on weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive sales

Customer service

Job description

Big Brand Tire & Service in Broken Arrow, OK is seeking an Automotive Service Sales associate who can greet guests, translate mechanical details into clear recommendations, and confidently upsell tires, repairs, warranties, and services.

You'll act as the liaison between customers and technicians, build lasting relationships, and help maintain showroom and inventory standards while supporting a smooth, safe shop environment. Weekend availability is a plus.