Automotive Service Advisor: Customer Solutions & Sales

Stokes Tireservice; Broken Arrow (OK); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) with company match

Paid Training & ASE certification

Discounts on products and services

Flexible Paid Time Off

Paid Holidays

Job summary

Big Brand Tire & Service is seeking a customer-focused associate in Broken Arrow, OK. You will greet guests, translate mechanical details into clear recommendations, and confidently sell tires, repairs, warranties, and services. Join a team that values problem-solving, teamwork, and pride in doing things right.

Expect opportunities for career growth, comprehensive benefits, and a supportive work environment. Weekend availability is a plus as we serve customers when they need us most.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Job description

Big Brand Tire & Service is seeking a customer-focused associate in Broken Arrow, OK. You will greet guests, translate mechanical details into clear recommendations, and confidently sell tires, repairs, warranties, and services. Join a team that values problem-solving, teamwork, and pride in doing things right.

Expect opportunities for career growth, comprehensive benefits, and a supportive work environment. Weekend availability is a plus as we serve customers when they need us most.