Automotive Service Advisor: $50K+ Potential + Commission

Promotive; Austin (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid holidays

Uniforms provided

Elite Service Advisor Training

ASE reimbursement

Lunch provided weekly

Employee parts at cost

Running balance for parts

Job summary

Meineke Car Care Center – Location #2 in Austin, TX is hiring an Automotive Service Advisor. Base pay is $18/hour plus commission, with earning potential of $50,000+ annually based on productivity and shop performance.

The role involves presenting repair recommendations, building customer trust, and driving sales while keeping workflow organized. The schedule is variable, with 10-hour workdays and about 42 hours per week.

Qualifications

• Proven track record as an Automotive Service Advisor.
• Strong sales and closing abilities with the ability to present repair recommendations effectively.
• Excellent customer service and relationship-building skills.
• Strong verbal and written communication skills, including confidence communicating with customers in person and by phone.
• Strong computer skills; Tekmetric experience is a plus, but not required.
• Professional, organized, and detail-oriented approach to managing customer communication and shop workflow.
• Ability to thrive in a busy automotive repair environment while working toward sales and shop-performance goals.

Responsibilities

• Write accurate repair estimates and clearly present repair and maintenance recommendations to customers.
• Sell recommended automotive services while maintaining customer trust, honesty, and professional communication.
• Schedule appointments and repairs, manage daily shop workflow, and coordinate effectively with technicians.
• Keep customers informed throughout the repair process and monitor repair progress.
• Order parts and manage parts cores, returns, defective parts, and inventory control.
• Work toward monthly sales goals and a target Average Repair Order (ARO) of $550–$600.
• Help drive shop sales and Gross Profit through effective presentation and closing of repair recommendations.
• Maintain an organized and efficient front counter while balancing customer, technician, and workflow needs.

Skills

Sales experience

Customer service

Communication

Organization

Problem solving

Tekmetric (experience)

Tools

Tekmetric

Job description

Meineke Car Care Center – Location #2 in Austin, TX is hiring an Automotive Service Advisor. Base pay is $18/hour plus commission, with earning potential of $50,000+ annually based on productivity and shop performance.

The role involves presenting repair recommendations, building customer trust, and driving sales while keeping workflow organized. The schedule is variable, with 10-hour workdays and about 42 hours per week.