Automotive Service Advisor | $50k-$80k + Benefits

Sun Auto Tire & Service; Springfield (MO); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with a

Discounted Services on Personal and 1)

Opportunity for Advancement!

Job summary

Plaza Tire Service, powered by Sun Auto Network, is seeking a Service Advisor in Missouri. You will greet customers, document concerns, inspect vehicles to identify service needs, and recommend appropriate services while actively promoting parts and maintenance.

You will provide accurate quotes, keep customers updated on progress, and support the shop team as the on-duty manager when the store manager is unavailable. Competitive pay with hourly plus commission and benefits are offered.

Qualifications

• High School Diploma or equivalent is required.
• Must be at least 18 years old.
• Prior experience as a Service Advisor is required.
• Prior experience in sales, customer service or an automotive related field is preferred.
• Possess a valid driver’s license.
• Ability to work five days per week, including Saturdays.

Responsibilities

• Greet customers in a professional and courteous manner in person and on the telephone.
• Listen to and document customer concerns; inspect vehicles and verify service needs.
• Recommend services and document recommendations in the customer file.
• Promote appropriate services, parts, and accessories with clear product knowledge.
• Provide accurate quotes including cost and time of completion; update customers on progress.
• Follow procedures when cashing out and explain warranties and inspections.
• Conduct post-repair follow up calls to ensure customer satisfaction.
• Track returns and warranty parts for customers.
• Perform other duties as assigned.

Skills

Customer service

Sales

Communication skills

Attention to detail

Driver's license

Education

High School Diploma or equivalent

Job description

Plaza Tire Service, powered by Sun Auto Network, is seeking a Service Advisor in Missouri. You will greet customers, document concerns, inspect vehicles to identify service needs, and recommend appropriate services while actively promoting parts and maintenance.

You will provide accurate quotes, keep customers updated on progress, and support the shop team as the on-duty manager when the store manager is unavailable. Competitive pay with hourly plus commission and benefits are offered.