Automotive Service Advisor

ACE Jiffy Lube; Westfield (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Automotive Service Advisor to join their team in Westfield. This full-time position offers a competitive base pay plus commission, with potential earnings up to $80,000 annually. As a key member of the customer service team, you'll engage with clients, explain service benefits, and build lasting relationships to foster repeat business. Enjoy a supportive work environment with comprehensive benefits including health coverage, paid vacation, and employee discounts. If you're enthusiastic about cars and dedicated to customer satisfaction, this opportunity is perfect for you.

Benefits

Paid Vacation

Health Coverage

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Employee Discounts

Qualifications

• Must be 18+, experienced in sales or as a service advisor.
• Excellent communication and organizational skills are essential.

Responsibilities

• Ensure excellent customer service and guide clients through services.
• Act as the liaison between customers and technicians.

Skills

Customer Service

Sales Experience

Communication Skills

Organizational Skills

Job description

Join to apply for the Automotive Service Advisor role at ACE Jiffy Lube.

Atlantic Coast Enterprises in Westfield, MA, is seeking a full-time Automotive Service Advisor passionate about the auto industry and dedicated to positive customer experiences. If you enjoy working with cars, excel in customer service, and are sales-oriented, this could be your opportunity. The position offers a competitive base pay plus commission, with earnings up to $80,000 annually. Benefits include paid vacation after 1 year, health coverage, dental and vision insurance, life insurance, disability, a 401(k), and employee discounts.

About Atlantic Coast Enterprises (ACE): We are a full-service automotive maintenance center committed to professionalism and customer satisfaction. Recognized as Jiffy Lube's franchisee of the year, we value teamwork, innovation, and employee input.

A Day in the Life: As an Automotive Service Advisor, you will ensure excellent customer service, guide clients through services, and act as the liaison between customers and technicians. Your role involves explaining service benefits, costs, and building customer trust to promote repeat business.

Qualifications: Must be 18+, experienced in sales or as a service advisor, possess a valid driver’s license, and have excellent communication and organizational skills. Patience, empathy, and attention to detail are essential.

If you're customer-focused, passionate about cars, and eager to join a supportive team, apply today via our quick, mobile-friendly application!

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Vehicle Repair and Maintenance