Automotive Service Advisor

Napleton Auto Group; West Palm Beach (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive dealership group is looking for a Service Advisor at Palm Beach Acura. This role acts as a liaison between customers and technicians, ensuring vehicle maintenance needs are met while providing exceptional service and utilizing advanced technology.

Benefits

Pay Plans above industry standard

Medical, Dental, and Vision Insurance

401k and additional benefits

Accrued Vacation Time

$400 per month towards a new Acura lease

Discounts on products, services, and vehicles

Extensive and ongoing training

Qualifications

• Tech savvy and able to learn and utilize technology.
• Previous Automotive Service Advisor experience is a plus.

Responsibilities

• Work with customers to meet and address all vehicle maintenance needs.
• Write repair orders with full transparency of cost and time estimates.
• Provide exceptional communication and keep customers updated.

Skills

Exceptional Customer Service Skills

Tech Savvy

Job description

The Ed Napleton Automotive Group is looking for our nextServiceAdvisor.Located atPalm Beach Acura, theService Advisoris a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

• Pay Plans above industry standard
• Family Owned and Operated- 90+ years in business!
• Medical, Dental, and Vision Insurance
• 401k and additional benefits
• Accrued Vacation Time
• Acura provides eligible Full-Time employees $400 per month towards the payment on a new Acura lease!
• Discounts on products, services, and vehicles
• Extensive and ongoing training with specialists

Job Responsibilities:

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Job Requirements:

• Exceptional Customer Service Skills
• Tech Savvy- able to learn and utilize technology
• Previous Automotive Service Advisor Experience is a plus but not required
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.