Automotive Service Advisor

Patriot Auto Group; Warminster Township (Bucks County); On-site; USD 50,000 - 100,000; Full time

Job summary

Patriot Auto Group is seeking an Automotive Service Advisor who will connect with customers and assist them with their vehicle needs. This entry-level position offers opportunities for professional growth within a supportive and dynamic environment. Candidates should be skilled communicators eager to enhance customer experiences while maintaining dealership standards.

Benefits

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Professional development assistance

Referral program

Retirement plan

Vision insurance

Qualifications

• Experience as an automotive service advisor is preferred.
• Must possess a valid commercial driver’s license and clean driving record.
• Accredited training in service advisor skills and quality control is advantageous.

Responsibilities

• Meet with customers and assess their vehicle service needs.
• Maintain high customer satisfaction and relationships.
• Monitor and update vehicle progress throughout the service process.

Skills

Customer satisfaction

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Computers/business machines

Job description

Join to apply for the Automotive Service Advisor role at Patriot Dealerships

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Join to apply for the Automotive Service Advisor role at Patriot Dealerships

This range is provided by Patriot Dealerships. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Here at Patriot Chevrolet - we offer unreasonable hospitality to our customers and it keeps them COMING BACK FOR MORE!

Service Writers are the first impression a customer has of working with our service department and serve as a customer's trusted advisor in maintaining their vehicle. This role greet customers, listen to the problems a client is having with their vehicles, communicate to the team of automotive technicians what the problem is, and act as the liaison between the shop and the customer every step of the way.

The team needs a self starter, professional, super communicator who is looking to launch their career to the next level! This role will grow with the right candidate!

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance
  
  
  

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
• Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales & executing retail promotions
• Oversee technicians working on customers’ vehicles, including their time management/ efficiency, parts ordering, job completion times
• Oversee and participate in quality control
• Participate in the development and documentation of standard operating procedures as appropriate
  
  
  

Qualifications

• High school diploma or equivalent
• Valid commercial driver’s license & clean driving record
• Accredited training in service advisor skills, customer satisfaction and quality control
• Automotive service advisor experience
• Ability to read, write and speak English fluently
• Ability to concentrate and accomplish tasks despite interruptions
• Multitasking skills
• Proficient use of computers/business machines
  
  
  

Patriot Dealerships is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Patriot Dealerships by 2x

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