Automotive Service Advisor

Platinum Ford; Terrell (TX); On-site; USD 66,960 - 111,600; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

Employee discounts

Job summary

A leading automotive dealership in Terrell, TX, is seeking an experienced Service Advisor to join their high-performing team. This full-time position offers a salary between $6,000 and $10,000 per month based on experience. Candidates should have a minimum of 2-4 years of experience in automotive advising, strong communication skills, and a commitment to customer service. A comprehensive benefits package is included. Apply to take your career to the next level!

Qualifications

• Minimum 2-4 years of experience as an automotive Service Advisor.
• Dealership experience preferred.
• Solid knowledge of automotive systems and repair processes.

Responsibilities

• Greet and assist customers with professionalism.
• Listen to customer concerns and provide clear information.
• Recommend appropriate services based on customer needs.
• Provide detailed repair estimates and explain costs.
• Schedule appointments and monitor progress.
• Maintain accurate records of customer interactions.
• Educate customers on repair needs.

Skills

Strong communication skills

Organizational skills

Ability to multitask

Customer service

Job description

The Gilchrist Auto Group has been in business for 35+ years. We are a family-owned group with more than 20 locations across Texas and Oklahoma, employing over 1,000 people. We are proud to offer the best in automotive services, however our success is dependent on our employees. When you combine devoted employees with a historically successful business you have the Gilchrist Family of Dealerships. Join our family today!

Location: Terrell, TX

Job Id: 110

# of Openings: 1

Experienced Service Advisor – Top Pay + Full Benefits at Platinum Ford

Location: Terrell, TX

Job Type: Full-Time

Salary: $6,000 – $10,000 per month (based on experience and performance)

Platinum Ford is seeking an experienced Service Advisor who is ready to earn top pay and join a high-performing, customer-focused team. Automotive service advisor experience is required — Ford experience is a plus! We’re looking for a professional who can deliver outstanding customer service, manage repair orders with accuracy, and help drive the success of our service department.

Responsibilities

• Greet and assist customers with professionalism and courtesy.
• Listen to customer concerns and provide clear, accurate information.
• Recommend appropriate services and repairs based on customer needs and vehicle condition.
• Provide detailed repair estimates and explain costs and timeframes.
• Schedule appointments and monitor progress to ensure timely completion.
• Maintain accurate records of customer interactions and transactions.
• Educate customers on repair needs and service recommendations.
• Strive for and maintain high NPS scores.

Requirements

Minimum 2-4 years of experience as an automotive Service Advisor (dealership experience preferred).

Strong communication and organizational skills.

Ability to multitask in a fast-paced environment.

Solid knowledge of automotive systems and repair processes.

Commitment to delivering excellent customer service.

Full benefits package including:

• Health, dental, vision, and life insurance
• Paid time off
• Employee discounts

Ready to take your career to the next level? Apply today and join the Platinum Ford team where your experience and performance are rewarded!

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