Automotive Service Advisor

Drive N-Motion LTD; Rio Rancho (NM); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with company match

Paid time off (PTO)

Flexible scheduling

Job summary

Drive N-Motion in Rio Rancho, NM is seeking a full-time Automotive Service Advisor to guide customers through the repair process. You greet clients, assess issues, recommend service options, and write repair orders for technicians.

This role emphasizes clear communication, reliable service, and teamwork. The shop offers terrific benefits, a 401(k) match, PTO and flexible scheduling, with earning potential over $65,000 per year through base pay plus commission.

Qualifications

• Minimum 2 years of experience as a service advisor at an automotive dealership or service center.
• Experience sourcing aftermarket parts.
• 21+ years of age.
• Driver's license with insurable driving record and proof of insurance for your personal vehicle.
• Ability to occasionally lift and carry objects over 50 lbs.

Responsibilities

• Greet customers and identify vehicle issues to propose service options.
• Write repair orders and communicate needed work to technicians.
• Schedule appointments and source aftermarket parts to keep workflow smooth.
• Explain mechanical issues in plain language to ensure customer understanding.

Skills

Experience as service advisor

Experience sourcing aftermarket parts

Age 21+

Driver's license

Insurable driving record

Lift 50 lbs

Job description

Drive N-Motion in Rio Rancho, NM is looking to hire a full-time Automotive Service Advisor to guide our customers through the auto repair process. Are you reliable, trustworthy, and friendly? Do you want to advance your auto repair career with an established shop that invests in its employees? This auto repair position earns a competitive starting pay with commission that can boost your income over $65,000 each year. You will have access to over 5,000 internal customers who need service work, along with new leads/customers who visit our dealership on a daily basis. We provide terrific benefits and perks, including health, vision, dental, a 401(k) with company match, paid time off (PTO), and flexible scheduling.

Since we first opened our doors, Drive N-Motion has become synonymous with affordable and high-quality used cars. With a solid reputation built on trust, we strive to put customer satisfaction at the forefront of everything we do. That is why we provide a huge inventory of dependable used cars and offer a no-hassle, pressure-free client experience. Our dealership also takes great pride in our surrounding community and regularly participates in local charities, youth sports, and holiday events. We truly love our community, and we are always looking for ways to give back!

Our employees are our greatest asset. That is why our goal is to provide them with the tools, resources, and goals they need to perform their very best every day. We heavily invest in our team's professional development, routinely providing training and advancement opportunities because we love to promote from within! At our dealership, we work as a tight-knit team. We hope you'll join us!

A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR

As an Automotive Service Advisor, you are the crucial link between our customers and our technicians. When clients come into the shop, you greet them and determine what issues they are experiencing with their vehicle. Based on each customer's needs, you make service recommendations and help them determine which repair options are best for their vehicle. Throughout the process, you clearly communicate mechanical issues in terms the customer can understand. Once they've decided on a plan, you write the repair order and communicate the required work to the technician who will be taking care of the customer's car.

You understand that building great relationships is just as important as selling our services, so your top priority is customer satisfaction. In addition to communicating with guests, you help the repair process run smoothly by scheduling appointments efficiently and sourcing aftermarket parts so that we always have what we need to get the job done. Your satisfaction comes from working with an excellent team and getting customers safely back on the road!

Qualifications For An Automotive Service Advisor

• 2 + years of experience as a service advisor at an automotive dealership or service center
• Experience sourcing aftermarket parts
• 21+ years of age
• Driver's license, insurable driving record, and proof of insurance for your personal vehicle
• Ability to occasionally lift and carry objects over 50 lbs

Are you a great communicator who can clearly explain complicated mechanical issues in terms a layperson will understand? Do you enjoy working with customers and providing excellent service? Can you excel in a fast-paced environment? If yes, you might just be perfect for this auto repair position!

WORK SCHEDULE FOR AN AUTOMOTIVE SERVICE ADVISOR

This full-time position typically works Monday through Friday from 7:30 AM to 6:00 PM.

ARE YOU READY TO JOIN OUR TEAM?

Location: 87124

Salary: $65000 per year