Automotive Service Advisor

Keeler Motor Car Company; Ridgefield (CT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Commission and bonuses

Career growth opportunities

Benefits package including Medical, &\

PTO, 401(k) with company match

Job summary

Genesis of Ridgefield is seeking an experienced, customer-focused Service Advisor to join our service team. This role is ideal for polished, service-driven professionals who excel at delivering a premium client experience.

The ideal candidate will bring strong customer service skills, automotive knowledge, and excellent organizational abilities. Experience with CDK is a plus. This is a unique career opportunity with a highly respected dealership that values professionalism, teamwork, and growth.

Qualifications

• Experience as a Service Advisor or in automotive service, luxury retail, or customer-facing environments.
• Strong communication, organization, and multitasking skills.
• Self-motivated with a customer-first mindset.
• Valid driver’s license.

Responsibilities

• Serve as the primary point of contact for service clients from check-in through vehicle delivery
• Build and maintain long-term client relationships through proactive communication and personalized service
• Clearly explain recommended maintenance and repairs in a consultative, transparent manner
• Coordinate with technicians and service leadership to ensure accurate and timely repairs
• Utilize CDK and CRM tools to manage repair orders, updates, and follow-up

Skills

Customer service

Communication

Organization

Multitasking

Tools

CDK

Job description

Genesis of Ridgefield is seeking an experienced, customer-focused Service Advisor to join our service team. This role is ideal for polished, service-driven professionals who excel at delivering a premium client experience.

The ideal candidate will bring strong customer service skills, automotive knowledge, and excellent organizational abilities. Experience with CDK is a plus. This is a unique career opportunity with a highly respected dealership that values professionalism, teamwork, and growth.

What You’ll Do

• Serve as the primary point of contact for service clients from check-in through vehicle delivery
• Build and maintain long-term client relationships through proactive communication and personalized service
• Clearly explain recommended maintenance and repairs in a consultative, transparent manner
• Coordinate with technicians and service leadership to ensure accurate and timely repairs
• Utilize CDK and CRM tools to manage repair orders, updates, and follow-up

What We’re Looking For

• Prior experience as a Service Advisor or in automotive service, luxury retail, or customer-facing environments preferred
• Strong communication, organization, and multitasking skills
• Self-motivated with a customer-first mindset
• Valid driver’s license

Why Join Keeler?

• Competitive base pay plus commission and performance bonuses
• Clear career growth opportunities within a rapidly expanding organization
• Backed by Keeler Automotive Group’s proven systems, leadership, and 50+ years of industry excellence
• Comprehensive benefits package including Medical, Dental, Vision, Paid Holidays & PTO, and 401(k) with company match