Automotive Service Advisor

Midas Auto Service Experts; Pompano Beach (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Automotive Service Advisor to join their dynamic team. This role focuses on delivering exceptional customer service while overseeing the service department's activities. With a commitment to training and internal promotion, this position offers a unique opportunity for growth in a supportive environment. Ideal candidates will have a strong automotive knowledge base, excellent communication skills, and a passion for customer satisfaction. Join a leading name in automotive services and take your career to the next level with endless growth opportunities.

Qualifications

• Minimum 2 years of store/retail experience required.
• General automotive knowledge and excellent customer service disposition.

Responsibilities

• Deliver exceptional customer service and consult customers.
• Oversee technicians' inspections and repairs of vehicles.
• Maintain cleanliness and organization of the facility.

Skills

Customer Service

Communication Skills

Automotive Knowledge

Retail Experience

Job description

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At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers regarding services requested, estimated completion times, etc.
• Discuss pricing estimates with customers and promote shop service specials.
• Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Ensure overall cleanliness and organization of the facility.
• Perform other duties as assigned.

Qualifications

• A minimum of 2 years of store/retail experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver's license.

Compensation: $15.00 - $20.00 per hour.

Join Our Team

As one of the largest destinations for automotive services, Midas is leading in developing career paths and building community relationships.

At Midas, we take care of everything—tires, brakes, oil—so the opportunities to grow and develop your expertise are endless.

Job Details

• Industry: Automotive
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Motor Vehicle Manufacturing