Automotive Service Advisor

BIG O TIRES - SUN CITY/PHOENIX/GOODYEAR/SURPRISE; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid health benefits

Monthly bonus opportunities

Paid time off and sick time

Paid training

Family oriented work environment

Career path to management

Job summary

Big O Tires is hiring in Phoenix, AZ for an experienced Service Advisor to grow with our company. You will help deliver the best guest experience and drive tire and auto service sales while upholding showroom standards.

We offer paid health benefits, monthly bonus opportunities, paid time off and sick time, paid training, a family oriented work environment, and a clear path to management for motivated individuals.

Qualifications

• Strong auto service and tire sales knowledge.
• Leadership abilities and team building.
• Excellent customer service and communication skills.
• Strong organizational skills.
• Proficient at preventive maintenance sales.
• Maintain professional appearance at all times.
• Have problem solving abilities and be a self-starter.
• Multitasking abilities.

Responsibilities

• Build customer satisfaction and loyalty by providing the best guest experience.
• Achieve a thorough knowledge of all products, services, warranties and maintenance issues.
• Keep up to date through training and vendor publications.
• Assist other sales or service associates as needed in an effort to exceed our customers' expectations.
• Help maintain the appearance and cleanliness of the building and perimeter areas.
• Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking.
• Maintain showroom merchandise.
• Follow all safety practices as outlined in policy and procedures.
• Sales of tires and service-related needs.

Skills

Auto service knowledge

Leadership

Customer service

Communication

Organizational skills

Preventive maintenance sales

Professional appearance

Problem solving

Multitasking

Job description

Now Hiring

Big O Tires and Service is growing! We are looking for experienced Service Advisors that want to grow with our company. Here we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer paid health benefits, monthly bonus opportunities, paid time off and sick time, paid training, a family oriented work environment, and a career path to be a manager if you want to grow with a successful company. Join our team today!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build customer satisfaction and loyalty by providing the best guest experience
• Achieve a thorough knowledge of all products, services, warranties and maintenance issues
• Keep up to date through training and vendor publications
• Assist other sales or service associates as needed in an effort to exceed our customers' expectations
• Help maintain the appearance and cleanliness of the building and perimeter areas
• Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
• Maintain showroom merchandise
• Follow all safety practices as outlined in policy and procedures
• Sales of tires and service-related needs

QUALIFICATIONS

• Strong auto service & tire sales knowledge
• Good leadership abilities and team building
• Excellent customer service and communication skills
• Strong organizational skills
• Proficient at preventive maintenance sales
• Maintain professional appearance at all times
• Have problem solving abilities and be a self-starter
• Multi-tasking abilities

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.