Automotive Service Advisor

Gossett Motor Cars Inc; Memphis (TN); On-site; USD 50,000 - 80,000; Full time

Job summary

Gossett Motor Cars, a leading automotive dealer group, is looking for a Service Advisor. This role involves interacting with customers to understand their vehicle needs and recommending necessary services. The company offers professional training, advancement opportunities, and a collaborative environment with additional benefits including medical insurance and a wellness program.

Benefits

Unsurpassed professional training

Team-oriented environment

Advancement opportunities

Monthly guarantee while training

Paid vacation (max 4 weeks)

401k (company match)

Affordable Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Coverage

Employee car purchase program

Wellness program

On-site mobile health clinic

Qualifications

• Minimum 1 year experience in a service advisory role preferred, but will train the right candidate.
• Sales experience is a plus.
• CSI focused.

Responsibilities

• Greeting customers promptly.
• Obtaining customer and vehicle information.
• Determining and recommending needed maintenance.
• Preparing cost estimates for labor and parts.
• Explaining completed work and charges to customers.

Skills

Positive attitude

Team player

Sales experience

Customer Service

Job description

GOSSETT MOTOR CARS

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals who have a Can-Do attitude to achieve targeted goals. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities.

JOB SUMMARY

We are currently have openings for a Service Advisorto join our team. Our top performers earn six-figures.

Gossett Motor Cars Benefits

• Unsurpassed professional training
• Team-oriented environment
• Advancement opportunities
• Monthly guarantee while training
• Paid vacation (max 4 weeks)
• 13 New Car Brands with more to come
• 401k (company match)
• Affordable Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program
• On-site mobile health clinic

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Qualifications

• Minimum 1 year experience in a service advisory role preferred, but we will train the right candidate
• Positive attitude
• Team player
• Sales experience is a plus
• CSI focused