Automotive Service Advisor

Joycekoonsbuickgmc; Manassas (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive retailer in Virginia is seeking Full-time Service Advisors to enhance their service business. In this role, you will greet customers, obtain vehicle information, and provide high-quality service throughout the Service Lane process. Ideal candidates will have a strong automotive background and excellent communication skills, ensuring customer satisfaction.

Benefits

Health Insurance

Dental

Vision

401K

Paid Vacation

Paid Sick leave

Holiday Pay

Voluntary Benefit

Qualifications

• Must have prior automotive background experience.
• Excellent communications skills – written and verbal.
• Attention to Detail.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Determine and recommend maintenance based on vehicle history.

Skills

Excellent communications skills

Attention to Detail

Automotive background experience

Job description

Joyce Koons Honda Buick GMC, one of the top Northern Virginia dealerships, is seeking Full-time Service Advisors. We are a progressive, customer-focused automotive retailer and service center located in Manassas, Virginia. We are experiencing growth in our service business; therefore, we are looking for candidates at the top of their game with a strong track record.

As Service Advisors, you will be responsible for executing all elements of the Service Lane process from greeting service guests in the lane up to and through quality delivery.

Benefits:

• Health Insurance

• Dental

• Vision

• 401K

• Paid Vacation

• Paid Sick leave

• Holiday Pay

• Voluntary Benefit

Responsibilities:

• Greet customers promptly

• Obtain customer and vehicle information

• Clearly report all vehicle symptoms as described by the customer

• Determine and recommend maintenance base on age, mileage and history of vehicle

• Prepare a complete and accurate estimate of cost for labor and parts

• Establish follow up time

• Monitor the progress of each vehicle throughout the day, and update customers frequently

• Verify that the final invoice reconciles with the work performed on the repair order

• Explain all completed work and charges to customers

Qualifications:

• Excellent communications skills – written and verbal

• Attention to Detail

• Must have prior automotive background experience

• Valid driver’s license with an acceptable driving record;

• Must pass drug screen and background check

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.