Automotive Service Advisor

Midasbrampton; Franklin (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

Midas is seeking an automotive service manager to oversee service department activities in a retail store. This role involves delivering customer service, managing a team, and ensuring vehicle inspections and repairs are conducted efficiently. With a commitment to training and promoting from within, this position offers a pathway for career development in the automotive industry.

Qualifications

• Minimum 2 years of store or service management experience.
• General automotive knowledge.

Responsibilities

• Deliver exceptional customer service and oversee vehicle inspections.
• Lead, manage, and train a team of up to ten employees.
• Maintain inventory counts and ensure facility cleanliness.

Skills

Customer Service

Communication

Leadership

Team Building

Job description

1 week ago Be among the first 25 applicants

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers on services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations, build computerized repair orders, and source parts
• Deliver and discuss pricing estimates with customers as well as promote shop service specials
• Lead, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Perform other duties as assigned

Qualifications

• A minimum of 2 years of store or service management experience
• General automotive knowledge
• Excellent customer service skills
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver's license

Compensation: $45,000-$75,000

Join Our Team

As one of the largest destinations for automotive services, Midas is leading in developing career paths and building community relationships. We handle everything from tires and brakes to oil changes, offering endless opportunities to grow and develop expertise.

Required & Preferred Qualifications

• Industry: Automotive

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Motor Vehicle Manufacturing