Automotive Service Advisor

Greenway Automotive; Florida; On-site; USD 40,000 - 135,000; Full time

Job summary

Greenway Automotive Group is seeking an experienced Automotive Service Advisor for its Orlando location. The ideal candidate is energetic and possesses a strong track record of customer satisfaction. The role involves communicating with customers about vehicle issues, managing service expectations, and coordinating repairs with mechanics. A valid driver's license and dealership experience are preferred.

Benefits

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

Qualifications

• One year of dealership Service Advisor experience preferred.
• Valid driver's license in good standing required.
• Exhibit personal and professional integrity.

Responsibilities

• Consults with customers to interpret their needs and arrange for service.
• Serves as primary point of contact for service and repairs.
• Continuously updates customers on repair needs and completion times.

Skills

Customer Satisfaction

Communication

Problem Solving

Tools

Reynolds and Reynolds

Job description

1 week ago Be among the first 25 applicants

This range is provided by Greenway Automotive. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $135,000.00/yr

Additional compensation types

Annual Bonus and Commission

Direct message the job poster from Greenway Automotive

I am here to be the best version of myself

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

DESCRIPTION:

Greenway Orlando Kia North is looking for an experienced and motivated automotive dealership Service Advisor to join our team!

The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

RESPONSIBILITIES:

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

QUALIFICATIONS:

• One year of dealership Service Advisor experience, preferred
• Proven track record of achieving exceptional Customer Satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrity
• Must have a desire for a long term career with a growing organization
• Reynolds and Reynolds experience; highly preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Customer Service

• Industries

  Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

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