Automotive Service Administrator - IRA Subaru

Group 1 Automotive; Danvers (MA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid Time Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job summary

IRA SUBARU OF DANVERS, part of Group 1 Automotive, is seeking a qualified Automotive Service Administrator to join our service team in Danvers, MA. The role supports service operations, bookings, timekeeping, and customer interactions to ensure a smooth workflow.

We offer competitive pay ($25.00–$30.00 per hour), a comprehensive benefits package, and opportunities for career growth within a Fortune 500 automotive retailer committed to integrity and teamwork.

Qualifications

• At least 1 year of sales, service, or accounting in the Automotive industry experience required.
• ADP/CDK experience a plus
• Confidence in your ability to be successful.
• A desire to work in a commission, performance-based, environment.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Self-starter and self-motivated.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.

Responsibilities

• ADP/ CDK Booking and timekeeping for servicedepartment
• Meet and greet service customers promptly in a professional and courteous manner.
• Liaison between the service and sales department.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Learn to overcome objections.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co‑workers and vendors.

Skills

Customer service

Communication

Self-motivation

Professionalism

Work ethic

Teamwork

Education

High school diploma or equivalent

Tools

ADP/CDK

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

IRA SUBARU OF DANVERS is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified AUTOMOTIVE SERVICE ADMINISTRATOR to our Service team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• ADP/ CDK Booking and timekeeping for servicedepartment
• Meet and greet service customers promptly in a professional and courteous manner.
• Liaison between the service and sales department.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Learn to overcome objections.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co‑workers and vendors.

Qualifications

• At least 1 year of sales, service, or accounting in the Automotive industry experience required.
• ADP/ CDK experiencea plus
• Confidence in your ability to be successful.
• A desire to work in a commission, performance-based, environment.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Self‑starter and self‑motivated.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.

Compensation: $25.00 to $30.00 an hour

All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment

Group 1 Automotive is an Equal Employment Opportunity employer.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.