Automotive Service Administrator

Group 1 Collision Round Rock; Danvers (MA); Presencial; USD 34.440 - 41.328; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional training opportunities

Descripción de la vacante

Group 1 Automotive is expanding at IRA Subaru of Danvers and seeks an Automotive Service Administrator to enhance our service team. In this role, you will manage customer engagement, ensuring satisfaction through effective service delivery and support. The ideal candidate possesses at least one year of relevant experience within the automotive industry and a commitment to outstanding customer relations.

Competitive pay between $25 and $30 per hour and comprehensive benefits, including health insurance and 401(k) plan, are offered. Join us in providing excellent service and team-oriented work culture.

Formación

• Minimum 1 year of experience in sales, service, or accounting in the automotive industry.
• Excellent customer service skills and professional appearance.
• Ability to work in a commission-based environment.

Responsabilidades

• Manage booking and timekeeping for service department.
• Greet service customers in a professional manner.
• Maintain customer satisfaction and loyalty.

Conocimientos

Customer service skills

Sales experience

Communication skills

Attention to detail

Educación

High school diploma or equivalent

Herramientas

ADP/ CDK booking software

Descripción del empleo

Overview

IRA SUBARU OF DANVERS is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified AUTOMOTIVE SERVICE ADMINISTRATOR to our Service team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• ADP/ CDK Booking and timekeeping for servicedepartment
• Meet and greet service customers promptly in a professional and courteous manner.
• Liaison between the service and sales department.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Learn to overcome objections.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Qualifications

• At least 1 year of sales, service, or accounting in the Automotive industry experience required.
• ADP/ CDK experiencea plus
• Confidence in your ability to be successful.
• A desire to work in a commission, performance-based, environment.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Self-starter and self-motivated.Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.

Compensation: $25.00 to $30.00 an hour

All applicants must be willing to submit to pre-employment testing to include: background checks, MVR, and hair follicle drug testing in order to qualify for employment

Group 1 Automotive is an Equal Employment Opportunity employer.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.