Automotive Sales & Service Advisor — Growth & Benefits

The Goodyear Tire & Rubber Company; Flemington (NJ); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life insurance

Disability

Tuition assistance

Tire discounts

Job summary

Goodyear's Auto Service centers are seeking a Customer Sales Advisor to drive tire and service sales while delivering outstanding guest service. You will build relationships, understand guest needs, and explain warranties and promotions to customers in a busy shop environment.

You will guide guests from check-in through checkout, schedule appointments, estimate times, and complete the service with accuracy. Benefits include medical/dental/vision, 401(k), and tire discounts.

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years old.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Understand and be able to describe all warranties, advertising, and promotion of products and services.
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations.
• Promote self-development by utilizing Company provided training tools.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma or GED

Job description

Goodyear's Auto Service centers are seeking a Customer Sales Advisor to drive tire and service sales while delivering outstanding guest service. You will build relationships, understand guest needs, and explain warranties and promotions to customers in a busy shop environment.

You will guide guests from check-in through checkout, schedule appointments, estimate times, and complete the service with accuracy. Benefits include medical/dental/vision, 401(k), and tire discounts.