Automotive Sales & Service Advisor

Clear Destination Inc.; Springfield (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Big O Sales Consultants perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

The role includes monitoring service areas, handling complaints, promoting products, processing warranties, and assisting with store operations and inventory management to meet

Qualifications

• Strong verbal communication skills required.
• Sales abilities and customer service experience preferred.
• Ability to learn new concepts and use technical materials.
• Proficient with computers and basic productivity software.
• Ability to perform basic math and handle cash transactions.
• Valid driver's license and clean driving record.
• Ability to communicate in English (read, write, speak).

Responsibilities

• Monitor customer service area and host waiting customers, providing fast and friendly customer service.
• Handle complaints courteously and efficiently per company policy.
• Inspect vehicles and review owner’s manual maintenance requirements to prioritize products and services.
• Promote sales by explaining benefits, implementing promotions, and using suggestive selling techniques.
• Prepare sales documentation such as warranties and service agreements; record tire sales.

Skills

Strong verbal communication skills

Sales abilities

Ability to learn new concepts

Ability to operate computer

Mathematical calculations

Valid driver’s license

English language proficiency

Education

High school diploma or GED equivalent

Job description

Big O Sales Consultants perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

The role includes monitoring service areas, handling complaints, promoting products, processing warranties, and assisting with store operations and inventory management to meet