Automotive Customer Sales Advisor

The Goodyear Tire & Rubber Company; Marion (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical plans

401(k)

Tuition assistance

Tire discounts

Job summary

Goodyear is seeking a Customer Sales Advisor to gain hands-on experience in one of our Auto Service centers by delivering outstanding service and building lasting guest relationships. You will learn about tires, services, warranties, and profitability while working in a team-focused environment.

The role emphasizes meeting sales goals, assisting guests, scheduling services, and performing a range of tasks safely.

Qualifications

• Prior guest service experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship.

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction through understanding their needs.
• Describe all warranties, advertising, and promotion of products and services.
• Manage guest interactions from initial experience through completed service, including check-in, scheduling, time estimates, and checkout.
• Make recommendations to guests based on manufacturer recommendations.
• Promote self-development using Company-provided training tools.
• Maintain a clean and safe work and guest area.

Skills

Guest service

Sales

Customer relations

Teamwork

Education

High School Diploma or GED

Job description

Goodyear is seeking a Customer Sales Advisor to gain hands-on experience in one of our Auto Service centers by delivering outstanding service and building lasting guest relationships. You will learn about tires, services, warranties, and profitability while working in a team-focused environment.

The role emphasizes meeting sales goals, assisting guests, scheduling services, and performing a range of tasks safely.