Automotive Sales Pro: Customer-Driven, Results-Focused

Jones Auto Group; Lancaster (Lancaster County); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Company-Paid Life Insurance

Aflac Voluntary Benefits

401(k) Retirement Plan with Company Co

Paid Vacation Time

Employee Discounts on Vehicle Purchas,

Parts, and Service Labor

Job summary

Jones Family of Dealerships seeks an Automotive Sales Representative to guide customers through every step of the vehicle purchasing process, from lead generation to delivery, while delivering an exceptional buying experience.

The ideal candidate is a confident communicator with strong negotiation skills, a solid knowledge of automotive brands, and the ability to build lasting relationships, follow up on leads, and close sales in a fast-paced, results-oriented environment.

Qualifications

• High school diploma or equivalent required; degree in Business, Marketing, or related field preferred.
• Previous automotive sales experience or a proven sales track record is a plus.
• Strong interest in vehicles and knowledge of automotive brands and features.
• Excellent interpersonal, communication, and relationship-building skills.
• Customer-focused mindset with a commitment to exceeding expectations.
• Self-motivated, goal-oriented, and able to work independently and as part of a team.
• Proficiency in CRM systems, Microsoft Office, and digital sales tools.
• Valid driver’s license with a clean driving record.
• Flexibility to work evenings, weekends, and Saturdays as needed.

Responsibilities

• Greet customers and provide a welcoming, consultative sales experience from initial contact through delivery.
• Assist customers in selecting vehicles that fit their needs by explaining features, specifications, and financing options.
• Conduct engaging vehicle presentations and test drives.
• Build and maintain strong relationships with new and existing customers to drive repeat business and referrals.
• Proactively follow up with leads via phone, email, and digital communication tools.
• Collaborate with team members and participate in dealership promotions and events.
• Stay informed on product knowledge, industry trends, and competitor offerings.
• Prepare accurate pricing quotes, negotiate terms, and finalize sales transactions.
• Deliver outstanding customer service by addressing questions or concerns promptly and professionally.
• Maintain detailed and accurate records in CRM systems.
• Adhere to all dealership policies, procedures, and ethical sales standards.

Skills

Interpersonal communication

Customer-focused

Self-motivated

Team player

Education

High school diploma or equivalent

Business/Marketing degree preferred

Tools

CRM systems

Microsoft Office

Digital sales tools

Job description

Jones Family of Dealerships seeks an Automotive Sales Representative to guide customers through every step of the vehicle purchasing process, from lead generation to delivery, while delivering an exceptional buying experience.

The ideal candidate is a confident communicator with strong negotiation skills, a solid knowledge of automotive brands, and the ability to build lasting relationships, follow up on leads, and close sales in a fast-paced, results-oriented environment.