Automotive Sales Associate – Customer‑Focused Car Guide

Capital Ford of Wilmington Llc; Wilmington (NC); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

PTO & Sick Leave

Job summary

Capital Ford of Wilmington is seeking an Automotive Sales Associate to join our new and used car sales team. The right person will have experience selling and must love working with people.

We offer competitive pay, health insurance, PTO & Sick Leave, and a collaborative Ford family environment. You will assist customers, present vehicle options, and guide buyers through the features and benefits of our inventory.

Qualifications

• Automotive sales background preferred.
• Excellent customer service, organizational and negotiation skills.
• Self-motivated, goal-oriented, and enthusiastic presence in a team environment.
• Strong written and verbal communication skills.
• Valid driver's license with clean driving record.
• Ability to pass a background check and drug test.

Responsibilities

• Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
• Selling a minimum number of vehicles based on the goals and objectives defined by the sales manager
• Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
• Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively
• Offering test drives to all prospects and following dealership procedure to obtain proper identification prior to test drive

Skills

Customer service

Negotiation

Communication

Team player

Self-motivated

Job description

Capital Ford of Wilmington is seeking an Automotive Sales Associate to join our new and used car sales team. The right person will have experience selling and must love working with people.

We offer competitive pay, health insurance, PTO & Sick Leave, and a collaborative Ford family environment. You will assist customers, present vehicle options, and guide buyers through the features and benefits of our inventory.