Automotive Sales Associate

Trust Palmdale Kia; Palmdale, Northern (CA, KY); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive wages

Paid vacation and sick time

Life and AD&D insurance

401(k) with employer match

Health, dental, and vision insurance

Other supplemental insurance options

Job summary

Trust Palmdale Kia in Palmdale, CA is hiring an Automotive Sales Associate to sell vehicles, achieve gross profit and customer satisfaction targets, and participate in the dealership team. The role reports to the Sales Manager and offers a growth-oriented environment with a comprehensive compensation package.

Compensation includes wages, vacation and sick time, life/AD&D insurance, a 401(k) match, and health, dental, and vision coverage. Bilingual skills are a plus but not required.

Qualifications

• High school diploma or equivalent required.
• Ability to multitask in a fast-paced, customer-focused environment.
• Team-oriented, flexible, and committed to maintaining a high level of customer service.
• Must be authorized to work in the United States.
• Must have a valid driver’s license and be eligible for dealership insurance coverage.
• Employment is contingent upon background checks and drug screening where required.

Responsibilities

• Approach, greet, and assist customers who enter the dealership showroom or sales lot.
• Ensure the Sales Manager has an opportunity to meet each customer.
• Assist customers in selecting a vehicle by asking questions and listening to their responses.
• Provide thorough product information and vehicle demonstrations to prospects.
• Offer test drives and obtain proper identification before each test drive begins.
• Deliver vehicles to customers and explain operating features, warranty information, and paperwork.

Skills

Multitasking

Customer service

Team player

Work authorization

Driver's license

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Palmdale Kia, Palmdale, CA, US

30+ days ago Requisition ID: 1070

Salary Range: $60,000.00 To $100,000.00 Annually

At Palmdale Kia, we are committed to providing exceptional vehicles and service with integrity, transparency, and care. As a locally owned and operated dealership group, we take pride in serving our community with quality vehicles, expert automotive care, and a customer-first sales experience.

Our dealership is seeking an experienced Automotive Sales Associate to join our team. This position offers career growth, a positive work environment, and a competitive total compensation package that includes:

• Competitive wages


• Paid vacation and sick time


• Paid basic life and AD&D insurance


• 401(k) with employer match


• Health, dental, and vision insurance


• Other supplemental insurance options

In this role, you will be responsible for selling vehicles while achieving and maintaining appropriate levels of gross profit, sales volume, and customer satisfaction. This position reports to the Sales Manager.

Qualifications

• High school diploma or equivalent required.


• Ability to multitask in a fast-paced, customer-focused environment.


• Team-oriented, flexible, and committed to maintaining a high level of customer service.


• Must be authorized to work in the United States.


• Must have a valid driver’s license, be able to perform driving-related job duties, and be eligible for coverage under the dealership’s insurance policy.


• Employment is contingent upon successfully completing applicable pre-employment requirements, which may include background check, motor vehicle record review, and drug screening, subject to applicable law.


• Bilingual skills preferred but not required.


• References may be requested.


• Approach, greet, and assist customers who enter the dealership showroom or sales lot.


• Ensure the Sales Manager has an opportunity to meet each customer.


• Assist customers in selecting a vehicle by asking questions, listening carefully to their responses, and suggesting alternative vehicles when appropriate.


• Understand automotive industry terminology and stay current on product technology, incoming inventory, features, accessories, and related updates.


• Provide thorough product information and vehicle demonstrations to prospects.


• Offer test drives to prospects and follow dealership procedures to obtain proper identification before each test drive begins.


• Demonstrate a high level of commitment to customer satisfaction.


• Utilize the dealership’s sales control and follow-up system.


• Know and understand the federal, state, and local laws that govern retail automotive sales.


• Understand equity, vehicle values, and depreciation, and be able to explain these concepts to customers.


• Assist with turning closed deals over to the Finance Manager, including ensuring paperwork is complete and accurate, such as insurance information and trade title documentation.


• Prepare sold vehicles for customer delivery, including cleaning the vehicle, filling the gas tank, and confirming that all features are operational before customer arrival.


• Deliver vehicles to customers and ensure they understand the vehicle’s operating features, warranty information, and related paperwork.


• Introduce customers to service department personnel and explain the quality and efficiency of service, repairs, and maintenance available through the dealership.


• Schedule the customer’s first service appointment.


• Follow up on post-delivery items, tag/title work, "we-owes," and special requests to help ensure customer expectations are met.


• Maintain a prospect development and follow-up system.


• Attend sales meetings, both remote and in person.


• Help keep the used-vehicle department neat and clean.


• Maintain a professional business appearance.


• Write complete sales orders and process paperwork in accordance with established dealership policies.


• Review and analyze daily, weekly, monthly, and annual performance with the Sales Manager to better utilize time and plan more effectively.


• Perform other duties as assigned.

Compensation: California minimum wage plus monthly commission. Actual earnings may vary based on individual sales performance, commission opportunities, and applicable pay plan terms.

Trust Kia is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, or any other status protected by applicable law.