Automotive Retail Specialist — WOW Customer Service Leader

AutoZone; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

AutoZone in Tulsa is seeking a Senior Retail Sales Associate to provide WOW! customer service by helping customers find the right automotive parts and solutions.

You will represent the brand, assist with product selection, installations, and promote store initiatives while contributing to sales and a positive store environment. The role requires basic automotive knowledge, a high school diploma or GED, and a flexible schedule including mornings, nights, weekends, and overtime as needed.

Qualifications

• Proven ability to communicate effectively in English and Spanish.
• Solid understanding of automotive parts and related products.
• Strong customer service and sales-oriented mindset.
• Willingness to work flexible schedules including mornings, nights, weekends, and overtime as needed.

Responsibilities

• Assist customers with product selection and provide automotive advice to enhance the shopping experience.
• Restock merchandise and maintain organized shelves and inventory accuracy.
• Assist with wiper blades, battery, and light bulb installations.
• Use store systems to support diagnostics and recommend appropriate solutions.

Skills

Bilingual Spanish-English

Customer service

Sales

Automotive knowledge

Teamwork

Education

High school diploma or GED

ASE Certification

Job description

AutoZone in Tulsa is seeking a Senior Retail Sales Associate to provide WOW! customer service by helping customers find the right automotive parts and solutions.

You will represent the brand, assist with product selection, installations, and promote store initiatives while contributing to sales and a positive store environment. The role requires basic automotive knowledge, a high school diploma or GED, and a flexible schedule including mornings, nights, weekends, and overtime as needed.