Automotive Retail Specialist – Customer WOW & Sales

AutoZone; Pikeville (KY); On-site; USD 22,000 - 28,000; Full time

Job summary

AutoZone is hiring a Retail Sales Associate to help customers find the right automotive parts and provide expert advice. You will engage with customers, promote products and promotions, and work with teammates to ensure a well-stocked, organized store for a seamless shopping experience.

The role emphasizes strong communication, teamwork, and a willingness to learn about diagnostics and AutoZone’s systems. A flexible schedule including mornings, nights, weekends, and overtime is required to meet

Qualifications

• Customer-focused service experience preferred.
• Clear, professional communication in English and Spanish.
• Willingness to work a flexible schedule including mornings, nights, weekends, and overtime.

Responsibilities

• Assist customers with product selection and provide expert automotive advice.
• Collaborate with team to maintain a productive store environment.
• Support sales goals and monitor store performance metrics.
• Restock and organize inventory; follow POS procedures and loss prevention policies.
• Follow safety policies and use PPE to keep the store safe.
• Maintain product knowledge and stay updated on car parts and promotions.
• Use diagnostics tools to read codes and guide customers to solutions.

Skills

Customer Service

Communication

Teamwork

Sales

Product Knowledge

Bilingual English/Spanish

Diagnostics

Job description

AutoZone is hiring a Retail Sales Associate to help customers find the right automotive parts and provide expert advice. You will engage with customers, promote products and promotions, and work with teammates to ensure a well-stocked, organized store for a seamless shopping experience.

The role emphasizes strong communication, teamwork, and a willingness to learn about diagnostics and AutoZone’s systems. A flexible schedule including mornings, nights, weekends, and overtime is required to meet