Automotive Repair Technician I

CarMax Business Services; Easton, Northern (Northampton County, KY); Hybrid; USD 70,489,000 - 105,734,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holiday pay

Holiday premium pay

Job summary

CarMax is seeking an Auto Repair Specialist I to perform diagnostics, mechanical and cosmetic repairs, ensuring safety and quality across our vehicle stock. You’ll deliver outstanding customer service throughout the repair process and work in a fast-paced environment guided by CarMax standards.

The role offers tools, training, and support to grow your career. The position requires physical ability to lift up to 50 lbs, flexibility to work nights, weekends, and holidays, and participation in

Qualifications

• Completion of CarMax New Associate Orientation and Kronos Training for Hourly Associates.
• Ability to read, interpret, and transcribe data accurately for record-keeping.
• Strong multitasking skills to perform duties in a high-energy, fast-paced environment.
• Physical capability to perform work, including lifting up to 50 lbs and standing or walking for extended periods, in a role that blends office and outdoor environments with potential exposure to noise and inclement weather; requires flexibility to work nights, weekends, and holidays, and adherence to CarMax uniform standards.
• Excellent communication and customer service skills, including active listening and telephone etiquette.

Responsibilities

• Perform accurate diagnostics and complete mechanical and cosmetic repairs on all vehicle systems
• Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required
• Manage repair orders, ensuring accuracy in labor, parts, and billing documentation
• Utilize proprietary and universal software systems
• Maintain a clean, organized workspace following CarMax 5S standards and safety protocols
• Provide leadership and functional expertise to support associates and managers across the store
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area

Skills

Diagnostics interpretation

Multitasking

Customer service

Communication

Education

New Associate Orientation

Kronos Training for Hourly Associates

Job description

CarMax is seeking an Auto Repair Specialist I to perform diagnostics, mechanical and cosmetic repairs, ensuring safety and quality across our vehicle stock. You’ll deliver outstanding customer service throughout the repair process and work in a fast-paced environment guided by CarMax standards.

The role offers tools, training, and support to grow your career. The position requires physical ability to lift up to 50 lbs, flexibility to work nights, weekends, and holidays, and participation in