Automotive Refinish Tech Representative

LKQ Corporation; Greensboro (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Parental Leave

401k with Generous Company Match

Company Paid Life Insurance and Long‑

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Job summary

LKQ Corporation is seeking a motivated technical support specialist to help drive sales growth and customer retention for the PB&E sales organization. The role emphasizes high-quality customer focus, problem solving, and hands-on product training.

Responsibilities include demonstrations, on-site training, color-matching expertise, and collaboration with accounts to resolve issues and improve repair outcomes. A strong attention to safety and procedures is required.

Qualifications

• Minimum: High School Diploma or GED, plus related experience.
• Strong color-matching abilities and attention to detail.
• Proficiency with Outlook, Word, Excel or similar MS Office tools.

Responsibilities

• Provide technical support at the customer level to support PB&E sales growth and retention.
• Perform product demonstrations and line trials for customers.
• Conduct in-shop product training for accounts as required.
• Resolve product failures by identifying root causes and proposing solutions.
• Assist with color issue resolution for key accounts and support installation of new accounts.
• Review repair processes to ensure proper use of products and improve customer output.

Skills

Color matching

MS Office

multitasking

Education

High School Diploma/GED

Some college coursework

Job description

Join the LKQ Family! We’re looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Responsible for providing technical support at the customer level, primarily supporting the sales growth and customer retention efforts of our PB&E sales organization with a high-quality customer focus.

Essential Job Duties

• Ensure that proper use of Health, Safety and Equipment practices are adhered to during work hours.
• Perform product demonstration and line trials to prospective and existing customers.
• Perform in-shop product training for new and existing accounts as required.
• Resolution of product failures\problems. Will identify the systemic cause and provide asystem or process solution to eliminate reoccurrence.
• Support resolution of color issues with key accounts.
• Support sales and installation of new accounts.
• Provide technical review of therepair process focused on product-related matters. The objective is to ensure the proper use of the products we sell and to enhance customer output.
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Minimum Requirements

Education & Experience

• High School Diploma/GED
• 3+ years of related experience.

Preferred Requirements

• Some college coursework desired.
• 5+ years of automotive refinishing experience.
• Completion of paint manufacturers’ training in waterborne paint application.
• Strong color-matching abilities.
• I car certifications.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
• Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently.
• The employee must occasionally lift and/or move up to 25 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Join us for an exciting career journey with positive, driven individuals.