Automotive Refinish Tech Representative

LKQ Corp; Augusta (GA); On-site; USD 48,000 - 76,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

Fertility Coverage

401k with Generous Company Match

Company Paid Life Insurance and Long‑S

Long-Term Disability

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Job summary

LKQ Corporation is seeking motivated individuals to join our technical support team in Augusta, GA. You will provide customer-focused technical assistance to drive sales growth and improve retention, including product demonstrations and in-shop training for accounts.

The role emphasizes problem resolution, color matching, and collaboration with sales and installation teams to ensure correct product use and customer satisfaction.

Qualifications

• High School Diploma/GED required.
• 3+ years of related experience.
• Some college coursework preferred.
• 5+ years of automotive refinishing experience recommended.
• Completion of paint manufacturers' training in waterborne paint application.
• Strong color-matching abilities.
• I-CAR certifications preferred.

Responsibilities

• Provide technical support at the customer level to support sales growth and retention.
• Demonstrate products and run line trials for customers.
• Conduct in-shop product training for accounts as needed.
• Resolve product failures and identify systemic causes to prevent recurrence.
• Assist with color issue resolutions for key accounts.
• Support sales and installation of new accounts and review repair processes.

Skills

Customer service

Technical troubleshooting

Color matching

Microsoft Office

Communication skills

Education

High School Diploma or GED

Some college coursework

I-CAR certifications

Tools

Outlook

Excel

PowerPoint

Word

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Responsible for providing technical support at the customer level, primarily supporting the sales growth and customer retention efforts of our PB&E sales organization with a high-quality customer focus.

Essential Job Duties

• Ensure that proper use of Health, Safety and Equipment practices are adhered to during work hours.
• Perform product demonstration and line trials to prospective and existing customers.
• Perform in-shop product training for new and existing accounts as required.
• Resolution of product failures\problems. Will identify the systemic cause and provide a system or process solution to eliminate reoccurrence.
• Support resolution of color issues with key accounts.
• Support sales and installation of new accounts.
• Provide technical review of the repair process focused on product-related matters. The objective is to ensure the proper use of the products we sell and to enhance customer output.

Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Education & Experience

Minimum Requirements

• High School Diploma/GED
• 3+ years of related experience.

Preferred Requirements

• Some college coursework desired.
• 5+ years of automotive refinishing experience.
• Completion of paint manufacturers' training in waterborne paint application.
• Strong color-matching abilities.
• I car certifications.

Knowledge/Skills/Abilities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives. Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management. Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. Decisions generally affect own job or assigned functional area. Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction. Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently. The employee must occasionally lift and/or move up to 25 pounds.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Join us for an exciting career journey with positive, driven individuals.