Automotive Receptionist & Customer Care Specialist

G502 KGA-FLG, LLC; Honolulu (HI); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Paid training

Career growth

Competitive compensation

Year-end bonus Garff Giveback

Employee discounts on vehicle purchase

Résumé du poste

Aloha Kia Airport, a Ken Garff Automotive Dealership, is seeking a Sales Receptionist who will deliver professional service to callers and visitors. You will greet customers, answer phones, and route inquiries to the appropriate department.

This role offers paid training, competitive compensation with a starting rate of $18.00 per hour (DOE), 401k with company match, benefits including medical and more, and opportunities for career growth within a values-driven team.

Qualifications

• Must be 18 years or older and authorized to work in the U.S.
• Previous Receptionist experience; automotive dealership experience strongly preferred
• High school diploma or equivalent.
• Excellent interpersonal and customer service skills.
• Strong computer skills including usage of Inventory Control software, Internet and Microsoft Office Suite
• A valid in-state driver's license and a good driving record, per company standards
• Flexibility in schedule, to accommodate business needs

Responsabilités

• Answer phones in a professional manner, within three rings, and transfer customers promptly to appropriate destination
• Takes messages from customer when desired person is unable to be reached or at customer request
• Greet and accommodate walk-in customers promptly; provides timely, friendly, professional service
• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
• Maintain a professional appearance always
• Call customers when license plates come in and keep a license plate log to ensure accuracy
• Other duties as assigned

Connaissances

Customer service

Phone etiquette

Interpersonal skills

Microsoft Office Suite

Formation

High school diploma

Outils

Inventory control software

Internet

Microsoft Office Suite

Description du poste

Aloha Kia Airport, a Ken Garff Automotive Dealership, is seeking a Sales Receptionist who will deliver professional service to callers and visitors. You will greet customers, answer phones, and route inquiries to the appropriate department.

This role offers paid training, competitive compensation with a starting rate of $18.00 per hour (DOE), 401k with company match, benefits including medical and more, and opportunities for career growth within a values-driven team.