Automotive Receptionist

North Brothers Ford, Inc.; Westland (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading automotive dealership in Westland is seeking an Automotive Operator to support daily operations. This role includes handling customer inquires, scheduling service appointments, and assisting in various tasks to ensure smooth dealership operations. Join a supportive team offering competitive hourly pay, training, and employee benefits.

Benefits

Competitive hourly pay

Paid training and advancement opportunities

Health, dental, and vision benefits (for full-time roles)

Employee discounts on service and vehicles

Supportive team environment

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with clean driving record.
• Friendly, customer-service-oriented attitude.

Responsibilities

• Field incoming calls for service and sales.
• Organize and schedule service appointments.
• Engage with customers to set service repair appointments.

Skills

Customer-service-oriented

Dependable

Safety-focused

Education

High school diploma or equivalent

Job description

North Brothers Ford is a trusted name in the automotive industry, known for delivering quality vehicles and excellent customer service. We are currently seeking a reliable and detail-oriented Automotive Operator to join our team and help ensure smooth operations across the dealership.

Position Overview:

The Automotive Operator plays a critical role in supporting day-to-day operations at the dealership or service center. Responsibilities include phone answering, vehicle movement, scheduling customer shuttle service. The ideal candidate is dependable, safety-focused, and has a strong work ethic.

Key Responsibilities:

• Field incoming calls for service and sales
• Organize and schedule service appointments
• Call and engage with customers on setting recall and declined work service repair appointments
• Basic filing done in general business development office
• Scheduling mobile service and pick up and delivery work offered by Ford and the dealership

Qualifications:

• High school diploma or equivalent
• Valid driver’s license with clean driving record
• Friendly, customer-service-oriented attitude
• Ability to work some evenings until 7pm

What We Offer:

• Competitive hourly pay
• Paid training and advancement opportunities
• Health, dental, and vision benefits (for full-time roles)
• Employee discounts on service and vehicles
• Supportive team environment

Join Our Team Today!
If you're ready to be part of a fast-paced and rewarding environment where your work makes a difference every day, apply now by submitting your resume to https://sites.hireology.com/northbrothersfordinc/