Automotive Product Specialist — Elevate the Guest Experience

Baxter Ford; Lincoln (NE); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay: $18.00/Hour + Bonuses

Flexible Work Schedule: Full-Time, Mon

Comprehensive Benefits: Medical,Dental

Training and Development Opportunities

Employee Discounts on vehicle services

Job summary

Baxter Toyota of Lincoln is seeking a Product Specialist to deliver exceptional guest experiences and thoroughly present vehicle features. You will support customers during test drives, maintain product knowledge, and drive between dealerships as needed.

The role emphasizes professionalism, ongoing guest communication, and accurate vehicle preparation. Competitive pay and benefits accompany this full-time opportunity in Lincoln.

Qualifications

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle.
• Customer service experience required.
• Sales experience preferred but not required.

Responsibilities

• Maintains professionalism and delivers excellent customer service to each guest.
• Conducts vehicle feature and benefit presentation by assisting guests on their test drive of vehicle(s).
• Ability to maintain strong product knowledge for all manufacture products to support guests’ questions.
• Directs guests to additional information resources by staying entuned to all manufacture changes and updates.
• Explain and demonstrate vehicle features and technologies at delivery, answering any questions that might arise from the customer.
• Take photos of new and used cars to be put on the company website.
• Maintains consistent guests’ communication after delivery to ensure guests satisfaction is met.
• Drive between dealerships to pick up or drop off other vehicles.
• Keeps new- and used-vehicle lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards.
• Inspects parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
• Makes key tags for vehicles.
• Other duties as assigned by management.

Skills

Customer service

Job description

Baxter Toyota of Lincoln is seeking a Product Specialist to deliver exceptional guest experiences and thoroughly present vehicle features. You will support customers during test drives, maintain product knowledge, and drive between dealerships as needed.

The role emphasizes professionalism, ongoing guest communication, and accurate vehicle preparation. Competitive pay and benefits accompany this full-time opportunity in Lincoln.