Automotive Product Specialist

FIELDS CADILLAC JACKSONVILLE; Northfield Township (IL); On-site; USD 49,594,000 - 61,992,000; Full time

Benefits offered by this job

Medical and Dental

401(k) Plan

Competitive wages

Growth opportunities

Employee vehicle purchase plans

Paid Time Off

Job summary

Fields Auto Group in Northfield, IL is hiring an Automotive Product Specialist to demo technology, advise customers, and drive the sales process with a focus on product knowledge and customer experience.

You will greet clients, understand their needs, and guide them to vehicles that meet expectations, while staying current on features and packages. The role includes CRM follow-up and a multi-shift schedule.

Qualifications

• Excellent verbal and written communication skills.
• Valid driver''s license with acceptable driving record.
• Willing to submit to a pre-employment background check.
• Ability to work in a team setting.
• Enthusiastic, high-energy personality.

Responsibilities

• Greet and guide clients to start the sales process.
• Engage in conversation with clients to understand their needs.
• Assist clients in identifying a vehicle that fulfills their wants and needs.
• Be the vehicle expert. Know the ins & outs of product offerings, optional packages & latest technology.
• Customize vehicle delivery while ensuring that the client understands the vehicle''s features.
• Daily follow-up using the dealership''s CRM.
• Bring your A game and positive attitude every day.
• Schedule will be 3 shifts, 9:00 am-6:00 pm, and 2 shifts of 12:00 pm-8:00 pm (we are closed on Sundays).

Skills

Customer engagement

Active listening

Verbal communication

Team collaboration

Problem solving

Tools

CRM system

Job description

Automotive Product Specialist

Are you driven by technology and sick of your current sales job? Have you been considering the automotive industry but don't know how to break in?

Fields Jaguar Land Rover in Northfieldis looking for the “Apple Genius” of our dealership. The Product Specialist role is instrumental to our store’s day-to-day operations, providing product demos to prospects, selling the technology that buyers crave, assisting customers with technology, and solving problems quickly and efficiently.

As a JEEP Product Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them — advising and even setting up their new products.

FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.

WHAT WE OFFER

• Medical and Dental
• 401(k) Plan
• Competitive wages
• Medical
• Dental
• Vision
• Short- and Long-Term Disability
• Paid Basic Life Insurance
• Growth opportunities
• Employee vehicle purchase plans
• Family-owned and operated
• Health and wellness
• Discounts on products and services
• Paid Time Off
• Pay $18.00 per hour

RESPONSIBILITIES

• Greet and guide clients as they appear on the lot to proceed into the sales process.
• Engage in conversation with clients to fully understand their needs.
• Assist clients in identifying a vehicle that fulfills their wants and needs.
• Be the vehicle expert. Know the ins & outs of product offerings, optional packages & latest technology
• Customize vehicle delivery while ensuring that the client understands the vehicle's operational features.
• Daily follow-up using the dealership's Customer Relationship Management System (CRM).
• Bring your ‘A game’ & positive attitude with you every day
• Schedule will be 3 shifts, 9:00 am-6:00 pm, and 2 shifts of 12:00 pm-8:00 pm (we are closed on Sundays).

QUALIFICATIONS

• Maintain an enthusiastic, high-energy personality throughout the workday.
• Excellent verbal and written communication skills.
• Excellent listening skills.
• Ability to work in a team setting.
• Effective listening skills.
• Valid driver's license with acceptable driving record according to the dealership's guidelines.
• Willing to submit to a pre-employment background check

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; and talk or hear.
• The employee frequently is required to sit, stand, and walk.
• The employee must regularly lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision and depth perception.

Work Environment:

• 50% or more standing and walking in all weather conditions
• The noise level in the work environment is usually moderate.