Automotive Porter: Service Lot & Customer Welcomer

Lithia Motors; Des Moines (IA); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Résumé du poste

Lithia & Driveway is hiring an Automotive Porter for BMW of Des Moines, onsite in Urbandale, IA. The role involves greeting customers, assisting service operations, and preparing vehicles for service by placing coverings and guiding cars to appropriate spots.

You will support service advisors, shuttle drivers, and front-desk staff, while keeping the lot and workspace clean and organized. A flexible schedule including evenings, weekends, and holidays is required.

Qualifications

• High school graduate or equivalent; 18 years or older.
• Ability to greet customers in a friendly manner and provide assistance.
• Valid driver's license and acceptable driving record.

Responsabilités

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner.
• Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain a valid local area driver's license and immediately inform management of any changes in its status.
• Other duties as assigned.

Connaissances

Customer service

Professionalism

Interpersonal skills

Formation

High school diploma or equivalent

Description du poste

Lithia & Driveway is hiring an Automotive Porter for BMW of Des Moines, onsite in Urbandale, IA. The role involves greeting customers, assisting service operations, and preparing vehicles for service by placing coverings and guiding cars to appropriate spots.

You will support service advisors, shuttle drivers, and front-desk staff, while keeping the lot and workspace clean and organized. A flexible schedule including evenings, weekends, and holidays is required.