Automotive Porter Greeter

Murgado Automotive Group; Laguna Niguel (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

Murgado Automotive Group in Laguna Niguel, CA, seeks a dependable Porter/Greeter to warmly welcome guests, assist with vehicle movement, and support the Service Department to keep operations smooth and efficient.

You will drive and park customer vehicles, help with the service drive, maintain clean, organized areas, and work with a friendly, professional team. A high school diploma is required; dealership or customer service background is a plus.

Qualifications

• Friendly, professional demeanor with strong customer service skills.
• High school diploma or GED required.
• Experience in dealership, porter, valet, or customer service preferred but not required.

Responsibilities

• Greet guests entering the Service Department promptly and professionally.
• Safely move, park, and retrieve customer vehicles as directed by the Service Department.
• Assist customers with basic directions and dealership amenities.
• Help maintain an organized service drive by keeping traffic flowing and staging vehicles.
• Handle customer vehicles with care, following dealership procedures and safety rules.
• Maintain vehicle placement, cleanliness, and organization around service lanes and customer areas.
• Assist with transporting vehicles, customers, or dealership items as needed.
• Support Service Advisors, technicians, and managers with daily needs.
• Communicate clearly with team members about vehicle status and service lane priorities.
• Keep customer-facing areas clean, safe, and presentable.

Skills

Customer service

Teamwork

Attention to detail

Punctuality

Valid driver's license

Education

High school diploma or GED

Job description

Job Description:

Are you passionate about providing exceptional customer service and keeping dealership operations running smoothly? A reputable automotive dealership is seeking a dependable Porter/Greeter to join our team. In this role, you will welcome guests, assist with vehicle movement, support the Service Department, and help ensure every customer visit is efficient, friendly, and professional.

Key Responsibilities:

Warm Welcome:Greet all guests entering the Service Department promptly and professionally, directing them to the appropriate team member or area.

Vehicle Assistance:Safely move, park, and retrieve customer vehicles as directed by the Service Department.

Customer Support:Assist customers with basic directions, dealership amenities, and a smooth arrival and departure experience.

Service Lane Support:Help maintain an organized service drive by keeping traffic flowing and ensuring vehicles are staged appropriately.

Vehicle Care:Handle customer vehicles with care and respect, following dealership safety and driving procedures at all times.

Lot Organization:Assist with maintaining vehicle placement, cleanliness, and organization around the service lane and customer areas.

Shuttle and Transport Support:Assist with transporting vehicles, customers, or dealership items as needed and as assigned.

Department Assistance:Support Service Advisors, technicians, and managers with daily operational needs.

Communication:Communicate clearly with team members regarding vehicle status, customer needs, and service lane priorities.

Cleanliness:Help keep customer-facing areas, service drive, and vehicle staging areas clean, safe, and presentable.

Support:Assist the Service and Sales Departments with additional duties and tasks as needed.

Education and Experience:

High school diploma or GED required.

Previous dealership, porter, valet, lot attendant, or customer service experience preferred but not required.

Ability to safely operate vehicles with both care and attention to dealership procedures preferred.

Skills and Abilities:

Friendly, professional demeanor with strong customer service skills.

Ability to work efficiently in a fast-paced dealership environment.

Strong attention to detail and ability to follow directions.

Comfortable driving and parking a variety of vehicles safely.

Reliable, punctual, and able to work well as part of a team.

Certificates, Licenses, Registrations:

Valid Drivers License required.

Why Join Our Team?

As part of our dealership team, youll have the opportunity to grow your career with a respected organization in the automotive industry. We offer competitive compensation, comprehensive benefits, and a collaborative team culture.

$18 - $21 an hour

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department ofHomeland and Security.