Automotive Parts Store Manager – Growth & Service Lead

NAPA Auto Parts; Aurora (IL); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health Insurance: Comprehensive plans

401(k) with company match

Paid Time Off: Vacation, personal days

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Aurora, IL is seeking a store supervisor to lead daily operations, coach staff, and ensure exceptional customer service. This role focuses on sales performance, inventory accuracy, and safety compliance in a fast-paced automotive parts environment.

The position requires strong leadership, hands-on supervision, and the ability to optimize processes, with experience in inventory management and POS systems. Join a team committed to quality service and reliable store operations.

Qualifications

• HS Diploma or equivalent required.
• Technical school and/or college degree a plus.
• Experience leading in automotive after-market service industry.
• Strong leadership and customer focus.
• Ability to manage inventory and procurement processes.
• Familiar with TAMS POS system.

Responsibilities

• Monitors store sales performance on a daily, weekly, monthly and year to date basis.
• Identifies problems and solve them effectively.
• Develops good customer relations and maintains a high level of service to the customer.
• Supervises and coaches store employees.
• Monitors and recognizes both good and unacceptable performance of employees.
• Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
• Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.
• Creates a safe work environment and that required HazMat training occurs in a timely fashion.
• Understands, interprets, and complies with Company policies.
• Works closely with the District office (or District Manager) to maintain procurement card controls.
• Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service.

Skills

Leadership

Customer service

Inventory control

POS systems

Communication

Analytical thinking

Cash handling

Education

HS Diploma or equivalent

Technical/college degree a plus

Tools

TAMS POS system

Adding machine

Job description

NAPA Auto Parts in Aurora, IL is seeking a store supervisor to lead daily operations, coach staff, and ensure exceptional customer service. This role focuses on sales performance, inventory accuracy, and safety compliance in a fast-paced automotive parts environment.

The position requires strong leadership, hands-on supervision, and the ability to optimize processes, with experience in inventory management and POS systems. Join a team committed to quality service and reliable store operations.