Automotive Parts Specialist ~ Flint

Auto Wares Group; Flint (MI); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

PTO & Holidays

Benefits including 401k

Employee discounts

Education support

Descripción de la vacante

Auto-Wares Group of Companies in Flint, MI is seeking a Full-Time Automotive Parts Specialist to support customers over the phone and in-store, identify correct parts, and process orders.

This role offers base pay plus commission and requires at least 3 years in the automotive field, strong communication, and a valid driver’s license. Schedule is Mon-Fri with occasional Saturdays; comprehensive benefits are included.

Formación

• 3 years experience in automotive field.
• Customer focused with strong communication skills.
• Must be at least 18 years old.
• Valid Driver’s License.
• No major violations.
• No more than two moving violations in the last 3 years (25+).
• No more than one at-fault accident.
• Able to lift up to 50 pounds.

Responsabilidades

• Serve as the voice of our company by creating positive experiences with every phone call.
• Provide efficient, accurate, and customer-focused assistance for all incoming calls.
• Identify correct automotive parts, offer options, and finalize sales over the phone.
• Develop knowledge of parts, services, and solutions offered.
• Uphold values by offering all product options and solutions.
• Process orders, returns, and inquiries accurately in systems.
• Collaborate with team to ensure smooth daily call center operations.
• Maintain professionalism and product knowledge in all interactions.

Conocimientos

Automotive experience

Customer service

Descripción del empleo

Job Details

Level: Experienced, Job Location: Auto Value Flint - Flint, MI 48503, Position Type: Full Time, Job Shift: Day, Job Category: Sales,

About the Role

Drive your future at Auto-Wares Group of Companies as a Full Time Automotive Parts Specialist!

Join our team as a Full-Time Automotive Parts Specialist! We are looking for a dependable, customer-focused individual eager to grow in a fast-paced environment for our Flint, MI store. This position offers hands-on experience, professional growth opportunities, and a chance to contribute to our mission of delivering top-notch service every day.

This position is base pay plus commission on sales.

Areas covered Flint, Lapeer , Mt Morris and Flushing.

Key Responsibilities

• Serve as the voice of our company by creating positive experiences with every phone call.
• Provide efficient, accurate, and customer-focused assistance for all incoming calls.
• Support customers by identifying the correct automotive parts, offering product options, and finalizing sales over the phone.
• Develop a strong understanding of the parts, services, and solutions we provide.
• Uphold our Never Say No values by offering all available product options and solutions.
• Process orders, returns, and inquiries accurately within our systems.
• Collaborate with team members to ensure smooth daily call center operations.
• Maintain professionalism, accuracy, and a high level of product knowledge in every interaction.

The Perks

• Competitive Pay with opportunities for performance-based bonuses.
• Paid Time Off and Paid Holidays.
• Comprehensive Benefits including health, dental, vision, employee assistance programs, and 401k with company match.
• Employee Discounts on a wide range of products and services such as cell phone plans, hotel stays, and more.
• Education Support including tuition reimbursement, scholarship opportunities, and tuition discounts through our partnership with Northwood University.

Who We Are

• Auto-Wares Group of Companies operates across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.
• Founded in 1976 in Grand Rapids, MI, we have grown into a leading distribution network specializing in extensive inventory, product expertise, and full-service programs.
• We proudly support 500+ Auto Parts Stores, 700+ Certified Service Centers, and 36,000+ wholesale accounts throughout the Midwest.
• We put people at the heart of everything we do-customers, vendors, and employees are all part of our extended family.

Schedule

Full time, M-F 730am -5 with Saturday rotation.

Job Requirements

• Previous 3 years experience in automotive field.
• Customer focused with strong communication skills.
• Must be at least 18 years of Age.
• Valid Driver’s License
• No major violations
• No more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of age
• No more than one at-fault accident
• Must be able to comply with all physical requirements of position including a pre-employment physical and drug test.
• Able to lift and Carry up to 50 Pounds with Both Arms.