Automotive Parts Specialist: Expert Customer & Tech Support

3M HEALTHCARE; Bozeman (MT); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Stock Purchase Plan

401k

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts in Bozeman, MT is seeking a Parts Specialist to deliver high level customer service, assist professional customers, and support store management. Bilingual candidates are encouraged to apply and prior automotive parts experience is a plus.

The role involves greeting customers, processing transactions, stock maintenance, and assisting with daily store operations. Join a team committed to quality and customer satisfaction.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, Weatherly Index System, and automotive sales or service.
• Fluency in Spanish is highly desired.

Responsibilities

• Greet retail and installer customers and assist with merchandise selection.
• Support store management and professional customers as directed.
• Process cash, checks, and credit transactions accurately per policy.
• Handle exchanges and returns for credit per policy.
• Perform in-store services and assist with stocking, pricing, and cleaning.

Skills

Customer service

Multitasking

Bilingual Spanish

Attention to detail

Education

ASE certification

Tools

Weatherly Index System

Automotive cataloging

Job description

O’Reilly Auto Parts in Bozeman, MT is seeking a Parts Specialist to deliver high level customer service, assist professional customers, and support store management. Bilingual candidates are encouraged to apply and prior automotive parts experience is a plus.

The role involves greeting customers, processing transactions, stock maintenance, and assisting with daily store operations. Join a team committed to quality and customer satisfaction.